Friday, January 21, 2011

Remodel Updates

In case you didn't notice, we've been busy working on our 2011 "Extreme Co-op Makeover." We're officially calling it a "makeover" and not a "remodel" since we're using this opportunity to transform our organization on many levels. And we use "extreme" in the most positive sense possible. We're extremely focused on being the best we can be on all levels.

We've reimagined our sales floor, store design, layout, product offerings and merchandising-and I'm positive the end result will be nothing short of amazing. We're already getting feedback from staff and customers about how the store feels larger and more spacious.

So far, we've installed new checkstands, and added two more registers. And we're currently finishing our grocery department makeover. The aisles are straightened out; we're tightening up our grocery merchandising and product selection, and remain focused on making it as easy to shop as possible. (Note: Two of the grocery aisles are narrower than normal. This is only temporary and part of the staged process. They'll be widened as the makeover progresses.) The metal shelving will also be finished with wood molding, giving them a warm, pleasing look. Our bulk herb and spice section is now much easier to shop as well.

We'll be moving through the store and transforming each department as the weeks progress. I encourage you all to visit the store on a regular basis to experience the makeover as it happens. It's exciting and fun to see the changes as they occur. And at the end of the day, these changes are meant to improve your experience with Co-opportunity.

Please don't hesitate to ask any of our staff for assistance with finding products. We're 100% focused on making your shopping experience as seamless as possible. (I think I've lost some weight running around helping customers these past few weeks-and I'm not complaining.)

Not only will we be giving the store a makeover, but in conjunction with our planned grand re-opening this spring, we'll also be rolling out a new website, online interactive newsletter, new member-owner materials, programs and more! We've had a lot of ideas floating around-and a lot of member-owner input as well-and we're ready to really take the whole Co-opportunity experience to the next level. Stay tuned for more information!

We also understand that there are a lot of changes happening, and things won't be exactly the way they were in the past; but I'm confident that our co-op will lose none of its intimacy and specialness-we're just evolving as all living entities do. And we're planning to become even more intimate and special.

I appreciate all the support and feedback we've received from you, our member-owners, during the process. I truly believe that when the makeover is done, our co-op will have noticeably changed for the better.

Thanks for your continued feedback and support!

Bruce
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2 Comments:

Blogger FILSOOF said...

Greeting,

Great job........Best wishes

Javid Aram

January 26, 2011 at 4:22 PM  
Blogger FILSOOF said...

Great job

Best wishes

Javad Aram

January 26, 2011 at 4:24 PM  

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